Sun Moth KS Exclusive
shipping & handling
Please allow up to 2 business days for your order to leave our warehouse.
During times of high order volume (pre-order fulfillment, after sales, and during holidays) it may take us longer to get orders out the door.
A tracking number will be provided to the email on file once the order has been shipped. For domestic USA orders it will take 1 business day to 2 weeks to arrive, depending on the shipping method. For International orders (OPEN SOON) it may take 21 days or more.
We offer free USA shipping for orders over $70 with code SHIP70!
All orders are shipped from California.
For more info, please check out our shipping page!
returns & refunds
Changed your mind? If you aren't happy with your purchase, you can return a product within 30 days and we will happily refund the purchase price!
If you’ve received a product that isn't up to our standards, let us know! We'll do what we can to make sure you have the PuffPal of your dreams.
Please note sale items are not eligible for return or refund.
For more details, check out our returns policy page!
If you still have questions, email us at firstname.lastname@example.org!
It is so beautiful! I really hope I can get a hold of its counter part so I can have a pair!
Edit 2: 11 August: I just received the remplacement plushie of solace since the first one was having a hole in it wing. It came in a tiny box, the plushies barely fit in it witch put pressure on the cord. It came with an hole on the chest.
Im disappointed to have received two broken plushies.
All my other kickstarter plushies came in perfect state exept this one it very frustrating.
Edit 1: The customer service is amazing, quick to answer, they help me with this issue and send me an rempacement one. They are polite and very understanding of the situation. Puffpal is an amazing compagnie
I buy this sun moth to go with my moon moth. Now they can be reunited. Like the mmon moth, the sun moth is very fluffy. It wing stay in shape without having something inside. it perfect to cuddle. The color are better than i thought. the yellow of the wings are a little paler witch is great
Im quite sad tho since solace arrive with an hole in it's wing.
I just ADORE the fluffnest moths! I can't wait to collect them all! Little Solace has such pretty sun details on her wings.
I absolutely love my little moth, I got the moon moth with the Kickstarter but couldn't get the sun moth at the time, I was so happy to see it for sell and bought it with no hesitation. It came in quickly and I'm so happy with it, the quality is amazing and I'll definitely buy more from fluffnest in the future!